Privacy Policy

Last Updated: February 1st, 2025

Overview

Sizzle Labs (“Sizzle Digital,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website at www.SizzleLabs.ai (the “Website”) or use our automation and marketing services (the “Platform”).

By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Platform. We may update this Privacy Policy from time to time, and your continued use of the Platform constitutes acceptance of any changes.

This Privacy Policy is governed by our Terms of Service.

1. Collection of Personal Information

We collect personal information to provide and improve our services, communicate with you, and ensure a seamless user experience. The types of personal information we collect may include:

Contact Information: Name, email address, phone number, and mailing address.
Business Information: Company name, job title, and industry.
Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
Payment Information: Billing details, credit card information, and transaction history (if applicable).

Other Information: Any additional information you provide when contacting us, filling out forms, or using our services.

2. Use of Personal Information

We use your personal information for the following purposes:

To provide, operate, and maintain our automation and marketing services.

To communicate with you, respond to inquiries, and provide customer support.

To improve our Platform, services, and user experience.

To send you marketing communications, such as newsletters, promotional offers, and updates (you may opt out at any time).

To process payments and fulfill contractual obligations.

To comply with legal obligations and protect our legal rights.

3. Disclosure of Personal Information

We may share your personal information in the following circumstances:

Service Providers: With third-party vendors, contractors, and service providers who assist us in delivering our services (e.g., payment processors, IT support, and marketing platforms).

Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of others.

Business Transfers: In connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction

With Your Consent: For any other purpose disclosed to you at the time of collection, with your explicit consent.

We ensure that any third parties we work with are contractually obligated to protect your personal information and use it only for the purposes we specify.

4. Security of Personal Information

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. These measures include:

Encryption of sensitive data.

Regular security assessments and updates.

Access controls and authentication mechanisms.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will promptly notify you of any breaches as required by law.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.

Correction: You may request corrections to any inaccurate or incomplete information.

Deletion: You may request the deletion of your personal information, subject to legal obligations.

Opt-Out: You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Platform, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

If you are accessing our Platform from outside Australia, please note that your personal information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. We will take steps to ensure your information is treated securely and in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. The updated version will be posted on our Website with the revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: contact@sizzlelabs.ai

We strive for best practices and full compliance with privacy laws such as the Australian Privacy Principles (APPs) and the General Data Protection Regulation (GDPR) where applicable.